Last updated: February 2025
1. What Are Cookies
Cookies are small text files stored on your device when you visit a website. They help the site remember your preferences and understand how you use it. Some cookies are essential for the site to function; others help us improve your experience.
2. How We Use Cookies
We use a minimal number of cookies. We believe in transparency — here is the complete list:
3. Cookies We Use
| Cookie Name | Purpose | Type | Duration |
|---|---|---|---|
zenoa_cookie_consent |
Remembers your cookie consent preference so we don't show the banner on every visit | Essential | 1 year |
_ga |
Google Analytics — distinguishes unique visitors using an anonymous identifier | Analytics | 2 years |
_ga_* |
Google Analytics 4 — maintains session state | Analytics | 2 years |
__cf_bm |
Cloudflare bot management — helps distinguish humans from automated bots | Essential | 30 minutes |
4. Cookie Categories
Essential cookies are required for the website to function. They cannot be disabled. These include our cookie consent preference and Cloudflare security cookies.
Analytics cookies help us understand how visitors use our site — which pages are popular, how long people spend reading, and where visitors come from. This data is anonymised (IP addresses are masked) and is never used to identify you personally. These cookies are only set if you click "Accept All" on our cookie banner.
5. Third-Party Cookies
We do not use any advertising, marketing, or social media tracking cookies. The only third-party cookies are from Google Analytics (for website analytics) and Cloudflare (for security and performance).
If you click on links to external sites (eBay, YouTube), those sites may set their own cookies. We have no control over these — please review their cookie policies directly.
6. How to Manage Cookies
You can control cookies in several ways:
- Our cookie banner: When you first visit, you can choose "Accept All" or "Manage" to control which cookies are set
- Browser settings: Most browsers let you block or delete cookies. See your browser's help section for instructions
- Google Analytics opt-out: Install the Google Analytics Opt-out Browser Add-on
Please note that blocking essential cookies may affect the functionality of the website.
7. Changes to This Policy
If we add new cookies or change how we use existing ones, we will update this page and show the cookie consent banner again so you can review your preferences.
8. Contact
If you have questions about our use of cookies:
Email: hello@zenoa.co.uk
Post: Zenoa Wellness, 26 Lordsmead Rd, London, N17 6EY
For more information about cookies and your rights, visit the ICO's guide to cookies.